Cancun Bay All Inclusive Hotel – A Favorite for Families in Cancun
About the Hotel
Rooms & Suites
Cancun Bay All Inclusive Hotel offers 133 rooms, including Standard Rooms, Superior Sea View Rooms, Junior Suites, and Master Suites. Standard Rooms have a King-size bed or two double beds with views of the main street, garden, or pool. Superior Sea View Rooms feature a terrace overlooking the sea. Junior Suites include two separate bedrooms-one with a King-size bed, the other with two double beds-plus two bathrooms and pool or garden views. The Master Suite accommodates up to 8 adults across three bedrooms, each with a private bathroom. All rooms include air conditioning, cable TV, a safe, minibar, and a private balcony or terrace.
Dining & Bars
The hotel has four restaurants and two bars. El Faisán serves buffet-style international cuisine for breakfast, lunch, and themed dinners. La Vista Sushi Zen offers à la carte sushi and Japanese dishes. La Trattoria specializes in Italian cuisine, including pizzas, paninis, and house wines. The Lobby Bar serves cocktails with live music, while the Cenote Bar provides poolside drinks. Room service is available for an additional fee, with a menu featuring à la carte options.
Leisure & Activities
Guests can relax at two swimming pools, a beachfront deck with hammocks, or the hot tub. Water sports are available on the small beach facing the Bay of Isla Mujeres. The spa offers therapeutic massages in private cabins or seaside settings. Daytime activities include ping pong, reading areas, and tennis courts. Evening entertainment features live shows and music.
Location & Transport
The hotel is in Zona Hotelera, 3.5 km from downtown Cancun and close to nightlife spots. Nearby landmarks include Monumento a los Ninos Heroes (1 km) and Playa Las Perlas (1 km). An airport shuttle service is available for an additional fee. Public transport options include Bus #7 to Central Station and the Green Line Tram.
Services & Events
Cancun Bay Resort provides concierge assistance, free Wi-Fi in public areas, and a travel agency. The Maya Room hosts events for up to 210 guests, with audiovisual equipment and catering services. Wedding packages include seaside ceremonies and personalized planning. Business services include meeting rooms and printing. Room service operates from noon to midnight.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- No smoking on site
- Free Wi-Fi in public areas
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Table tennis
- Yoga class
- Aerobics
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock